i. Review a reconciliation between the DMS system and the contracts receivable balance as of the most recent balance sheet date.
ii. Obtain a current (“today’s”) aging on site and perform testing to ensure that the system is aging account accurately.
iii. Scan the current aging obtained on site for “Paid Ahead” accounts. Assess if paid ahead accounts are really deficiency receivables; those to which insurance proceeds have been applied due to the vehicle being destroyed.
iv. Document customer’s credit acceptance standards and its underwriting approach.
v. Please document whether customer buys contracts after they are originated by an unaffiliated dealer or if customer originates.
vi. Perform the standard file review on a sample of 25 contracts to ensure that the Contracts Receivable Agreement and files contain the following:
vii. Cost Build Up—On a sample of 25 contracts perform a buildup of the cost. This study will focus on understanding what customer pays for its contracts relative to the principal balance of its contracts. If the customer has a captive sales operation, determine their cost in deal.
viii. Electronically test the recency aging so it can be ascertained if they are deferring write-offs
ix. Obtain and document the charge-off policy and then review the company’s data to ascertain if they are following it consistently.
x. Determine if the company has a recovery function and how effective it is.
xi. Identify the number of bankruptcies and other special collection situations and list them for you.
xii. Ascertain and document whether the company is using electronic payment devices.
xiii. Ascertain and document whether they are selling add-on products and how these impact their portfolio performance.
xiv. Phone Verifications—select a sample of recently originated accounts and contact the borrowers to ensure the contracts are valid.