Company Name:

Phone Number:

Email Address:

1. How Long ago did you have your portfolio analyzed?
   
   1. Less then 6 months?
      
   2. 6 - 12 months ago?
      
   3. Over 1 year?
   
   
   
   
2. Are you aware of the recent enhancements which have been made to our analysis?
   
   1. Yes, fully
      
   2. No, not interested
      
   3. Somewhat and I would like to learn more
   
   
   
   
3. Have you visited our new web site at www.subanalytics.com?
   
   1. Yes
      
   2. No, but I plan to do so
   
   
   
   
4. Did you find our last analysis helpful and did it meet your expectations?
   
   1. Yes, and I have implemented the recommendations
      
   2. No, but I am still considering the findings and suggestions
      
   3. Please call me so we can discuss further
   
   
   
   
5. What portion of the report did you find most helpful?
   
   1. Portfolio loss tables
      
   2. The graphs showing performance trends
      
   3. Comparisons with industry peers
      
   4. Underwriting drivers, loss stratifications
      
   5. Other, explain:
   
   
   
   
6. We have recently added a executive summary which allows you to understand our findings very quickly. Would you like us to email you a copy?
   
   1. Yes
      
   2. No, I have already seen it!
      
   
   
   
   
7. What changes have you seen since implementing our suggestions?
   
   1. My losses have decreased
      
   2. I am collecting more payments before a repo occurs
      
   3. I believe that we are getting better customers
      
   4. I haven't been able to determine
      
   5. Items a-c above
   
   
   
   
8. Did we satisfactorily explain our previous findings?
   
   1. Yes
      
   2. No, I would like to ask additional questions
   
   
   
   
9. If you have suggestions for enhancing this product may we call you to discuss your ideas?
   
   1. Yes
      
   2. No, I don't have any further questions